Reference

uno138 Privacy Policy for Your Account

Our Privacy Policy explains how uno138 handles the details connected with your account, device, wallet status and support requests.

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SUPPORT PATHS

Where To Ask About Privacy Policy

A clear contact route matters when you want to understand a record or change an account detail.

Account requests Use the site support link for access, correction or deletion questions. We check the phone number linked to your account before discussing personal records.
Wallet records For DANA, OVO, GoPay or QRIS references, include the transaction status and date shown in your account. Do not send your password or full wallet credentials.
Device concerns Tell us whether you used a mobile browser or desktop browser, plus the sign-in step that stalled. This helps us separate cookie issues from account security events.
DATA PRACTICE

How uno138 Handles Account Data

We keep this Privacy Policy practical by linking each data use to an account step you can recognise.

Collected details

We may handle your phone number, account identifiers, sign-in events and support messages. Payment references from DANA or QRIS are used to match status with the correct account.

Cookie controls

Cookies can remember sign-in state, language preferences and security signals on your browser. You can clear browser cookies, although doing so may require phone verification again.

Account security

We use phone verification and sign-in event checks to help protect account access. If a device path looks unusual, we may request an ownership check before discussing records.

Retention approach

We keep account, transaction-reference and support records only for the period needed for service operation, security checks, dispute handling and applicable legal duties.

Change requests

Ask us to correct account details through the support link. Include the relevant phone number and explain the field that needs changing so we can review the right record.

Privacy contact

For a copy request, removal question or concern about cookie handling, contact support from the signed-in account where possible. We may verify ownership before replying.

Privacy Policy Questions About Access And Data

These Privacy Policy answers cover the searches we hear most often before an account is opened or a wallet record is checked. We explain the account step, device detail or payment reference that may help us respond. If your question is not listed, use the support link and describe the exact record or cookie concern. Access and any request outcome depends on local law.

It covers account details, phone verification, browser and device records, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS or bank transfer.

We use the phone number to create and verify account ownership, help protect sign-in access and locate the correct record when you send a Privacy Policy request.

Yes. We may record a QRIS, DANA, OVO or GoPay transaction reference and status so the payment route can be matched with your account without requesting your wallet password.

Open the support link and ask for an account-data copy. Include the phone number linked to your account; we may verify ownership before releasing records connected with you.

Yes. Send a correction request through support and identify the account field that is wrong. We review the request against the verified phone number and explain the next step.

Cookies can retain sign-in state, language settings and security signals on your mobile browser. Clearing them may sign you out and prompt phone verification when you return.

Retention depends on the record type and the time needed for account operation, security checks, disputes and legal duties. Ask support for the applicable retention detail for your request.

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